Notification won't go away if post is already clicked on. | Voters

Notification won't go away if post is already clicked on.

closed

Josh Samani

If I am currently on a certain post on the feed, and if I get a notification regarding that post, then it seems that upon clicking the notification in the "bell menu," the notification doesn't go away. But if I click away to another post and then click on the notification, then it does go away. This is a bit odd.

November 6, 2019

Iris Hou

marked this post as

closed

Duong Nguyen

Merged in a post:

Notifications should clear when a post is viewed

Mike Marsh

If I read a post (note/question/DM/chat/comment) for which there's a notification, that notification should be cleared without me having to go to the notifications view and clear it.

May 12, 2020

Duong Nguyen

marked this post as

planned

Duong Nguyen

Hi Josh Samani, thanks for the feedback. This is a known issue on our end. 
Currently, the only way to mark a notification as read is either to click on the notification itself or to click on the "mark all as read" button. 
We have on our roadmap to support the flow that you described (the user click on the post and the notification is marked as read automatically). 

Josh Samani

Duong Nguyen: Hi Duong. Actually I think I wasn't totally clear in my post. I did actually click on the notification, but even when I do that, it doesn't go away when the post itself is currently the one selected on the feed.

Duong Nguyen

Josh Samani: Thanks for the clarification. This is an edge case that we didn't account for. We'll get this fixed ASAP.