(Critical) Unresponsive Audio/Video feed
in progress
Ian Helfrich
Mid-lecture, my audio/video feed cut to black. I was still able to interact with the class via the Chat box.
The students could not hear or see me. I could see, but not hear, the students.
When I tried to change the audio input through CampusWire, the interface would not let me unmute myself.
All of the following methods failed:
1) fully closing my browser and restarting.
2) Asking students to all leave and rejoin the class.
3) Changing microphones and cameras completely.
4) Having everyone turn their cameras.
I was successful in restarting lecture only after fully restarting my desktop and creating a new live room. However, this only lasted 5 minutes before the issue repeated itself.
Help.
Iris Hou
Merged in a post:
Keep getting kicked out/my feed and slides disappear
Theresa Walsh
I keep getting kicked out of Campuswire in class. Students can't see or hear me at times. Students also getting kicked out or losing access to one another.
Iris Hou
in progress