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iOS notifications intermittent
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Duong Nguyen
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Duong Nguyen
Hi @David Maxwell, our push notifications only fire when you are not online on the web. We do have a bug with push notifications for images and files. We are working on a fix right now and I'll let you know when it is out. So sorry about that.
David Maxwell
@Duong Nguyen: This is really good news. Just so I understand, if I cease using the web interface, or if I am careful to log out of the web interface when done using it, then I will reliably receive push notifications on my phone. If so, this is an ok workaround while waiting for the fix to drop. Thanks for the reply! I had not figured out the pattern on my own.
Duong Nguyen
@David Maxwell: Yup that is correct. You just need to close the tab on your browser, no need to log out. Push notifications to your phone should work as expected after that. We do this to avoid spamming you.
As mentioned above, the only bug we have with push notifications is when you are receiving a message that is an image or a file. We are still working on a fix for that. Let me know if you have any other questions!
David Maxwell
@Duong Nguyen: I see. This is a feature, not a bug? Let me say, the lack of notification on the phone was subtle and worrisome and had me questioning whether I had made the right choice to go with Campuswire. Reliability, something I appreciated about Piazza, is more important to me than avoiding simultaneous dings on both the laptop and the phone, especially since the web interface notifications can be easy to miss. Give us a choice?
Jing Liu
@Duong Nguyen: It would be great to have an option to receive phone notifications while also online on the web